Refund and Cancellation Policy
Effective Date: 01/01/2025
At MendRx, we strive to provide the best experience for our users. This Refund and Cancellation Policy outlines the terms under which you may cancel your subscription and request a refund.
1. Subscription Cancellation
- You can cancel your MendRx subscription at any time through your account settings or by contacting support@wholisticmend.in
- Cancellation will prevent auto-renewal for the next billing cycle but will not provide a refund for the current billing period.
- After cancellation, you will retain access to the service until the end of your current subscription period.
2. Refund Policy
Refunds are applicable under the following conditions:
- If you cancel your subscription within 7 days of the initial purchase, you are eligible for a full refund (only applicable to first-time users).
- If MendRx fails to provide the promised service due to technical failures for an extended period (more than 7 consecutive days), you may request a partial refund for the affected duration.
- Refund requests must be submitted within 15 days of the issue occurring.
No refunds will be issued for:
- Quarterly or Annual Plans once the 7-day refund window has passed.
- Unused Reports—all purchased reports must be used within the subscription period.
- Service disruptions caused by user error, internet issues, or third-party integrations.
- Subscription cancellations initiated by the user after the refund period.
3. How to Request a Refund
To request a refund, please email support@wholisticmend.in with the following details:
- Your registered email address and account details.
- Reason for the refund request.
- Any supporting evidence (if applicable).
Refunds will be processed within 7-14 business days upon approval.
4. Changes to This Policy
MendRx reserves the right to modify this Refund and Cancellation Policy at any time. Continued use of the service after changes means you accept the updated policy.
Need Assistance?
For any questions or concerns regarding our refund and cancellation policy, please feel free to reach out to our support team.
Email: support@wholisticmend.in
Last updated: January 1, 2025